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Digital Health Check Overview
It can be hard to get off on the right foot in the digital world. We understand that many projects can start out with the best intentions but fail to meet expectations due issues such as high cost, poor user experience or degraded performance. Digital Health Checks are our offering to help you narrow down which areas to focus your attention on. We spend time with you and compare your processes against industry standards to produce a document outlining the areas in which your business is excelling, as well as remediation paths for improvements.
Static Websites
For smaller companies that are perhaps just running a single, static website - we’ll investigate a range of topics including cost, SEO performance, visibility of analytics, user experience and website speed. This is where we often see the most customer facing impact, like increased conversions & higher google rankings.
Digital Processes
Companies that are already using an array of digital tools such as Customer Relationship Managers (CRM) or Content Management Systems (CMS), we will also delve into the usability and cost of these systems. Typically this is an area where cost gains are common, as customers have become tied into costly integrated CRM’s and CMS’s that can appear to be hard to unhook from.
Finally, for companies that are maintaining their own infrastructure (either on-premises or in the cloud) we offer the most comprehensive health check including analysis of hosting fees & project architecture. This is where we routinely see opportunities for a reduction in maintenance & support charges, as well as lower hosting bills.
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